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HP & Lutheran Education Australia

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Meet your team

Education is the key to a brighter future.  No one knows this better than HP.  That is why we have always been committed to providing leading-edge technology, technical support and value-added services to improve the learning experience for schools everywhere. 

HP Australia has a team dedicated to Lutheran Education Australia.  This useful guide will assist you in identifying who within HP can best handle your query. 

 
Description Name and Contact Details
HP Company Details Hewlett Packard Australia Pty Ltd Hewlett Packard Australia Pty Ltd
ABN 74 004 394 763
31-41 Joseph Street
Blackburn VIC 3130
Switchboard: 13 13 47

HP Education Partners

HP and Lutheran Education Australia have chosen to work with a select number of trusted partners to assist in delivering solutions to Lutheran Schools. 

» Please see How to Buy for contact details
ISR – Inside Sales Representative Lutheran Education Australia’s primary contact for quotes and other pre-order activities, and is also responsible for the day-to-day management of your account. Jaime Huynh
Work: (02) 9022 8307
Email: jaime.huynh@hp.com

CSR – Customer Support Representative

Lutheran Education Australia’s dedicated point of contact for order placement, delivery ETA’s, and post-order support. Shu Hua Huang
Work: 1300 653 557
Extension 85307
Email: au_directorders@hp.com
TSR – Technical Sales Representative Responsible for Enterprise Servers & Storage – inc. attached services and software within Lutheran Education Australia. Craig Dunstan
Work: (08) 8408 4105
Mobile: 0418 846 931
Email: craig.dunstan@hp.com
BDM – Business Development Manager Responsible for all desktops, laptops, monitors and handheld devices within Lutheran Education Australia.

Marcus D’Assumpcao
Work: (08) 8408 4336
Mobile: 0419 362 400
Email: marcus.d’assumpcao@hp.com

BDM – Business Development Manager

Responsible for printing solutions within Lutheran Education Australia.

Jason Ward
Work: (07) 3337 3857
Mobile: 0411 114 930
Email: Jason.ward@hp.com

HP Financial Services Responsible for any HPFS Master Leasing enquiries.

Jo Alcock
Work: (08) 8408 4176
Mobile: 0400 610 930
Email: jo.alcock@hp.com

Software Licensing &
Schools Agreement
Responsible for all licensing & software agreements for schools nationally. Jason Puddicombe
Mobile: 0415 386 967
Email: Jason.puddicombe@hp.com
Collections / Accounts Receivable Bank Account Details:
ANZ Bank Ltd,
Pitt and Hunter Sts, Sydney, NSW,
BSB: 012 003 Account: 775 800 863
Name: Hewlett-Packard Australia Pty Ltd
Remittances Advices and Account
Receivable queries may be sent to: Email: ar_australia@hp.com
Fax: (03) 9899 6120
Phone: 1800 468 954
Mail: HP Australia Pty Ltd
PO Box 221 Blackburn VIC 3130
Technical and Warranty Support Post Sales Product Support
Carepack or Managed Print Service Support
13 10 47
13 11 47
Warranty and Support Guide » www.hp.com.au/support

 

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