HP commissioned this study to provide customers with third-party inkjet cartridge performance information, specifically in the areas of page yield and reliability. These attributes are important for customers to understand when making a decision about what cartridge brand to purchase for their HP inkjet printers.

The objective of the study was to evaluate the page yield and reliability of Asia Pacific remanufactured and refilled cartridges compared to Original HP ink Print Cartridges. The findings are to educate inkjet cartridge buyers so that they can make informed choices when buying supplies.

According to the findings, Original HP ink cartridges are over twice as efficient as remanufactured or refilled cartridges. The findings also revealed that if a customer were to buy such cartridges in Asia Pacific, they have a greater than one in four chance that it will be dead on arrival or fail prematurely. HP encourages buyers to consider the total cost of ownership before deciding on a printing solution. Cheap supplies can end up costing a lot more in the long term due to poor performance, time wastage, reliability issues or the damage caused.

The study compared yield and reliability of Original HP ink cartridges to more than thirteen refilled brands of inkjet cartridges, including branded remanufactured cartridges, organized refilled and unorganized refilled cartridges. TÜV SÜD PSB concluded that Original HP ink cartridges outperformed refilled inkjet cartridges in all areas. Specific results show on average:

• Original HP ink cartridges produced 106.6% more, or more than twice the pages compared to refill brands tested


• Original HP ink cartridges printed 59.8% more pages compared to branded remanufactured cartridges
  Original HP ink cartridges printed 146.7% more, or over two and a half times the number of pages